TASK 1
You should spend 20 minutes on this task
The graphs indicate the source of complaints about the Bank of America having the source complaints. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Write at least 150 words.
TASK 2
You should spend 40 minutes on this task
When people need to complain about a product or poor service, some prefer to complain in writing and others prefer to complain in person. Which way do you prefer?
Write at least 250 words